Saturday, March 17, 2012

An insight into the world of Unified Communications

Mobile phones, tablets, desktops, netbooks and laptops have crept into the privy and professional fronts as indispensable segments of our lives. It would not be an understatement to say that not one of us likes to step out without the comfort
of our cell phone. Android phones, smart phones and tablets are all the rage today. Have you wondered why?

Communication is the key. Ever since the earliest times, we have been bent on discovering newer and efficacious means of communication for a real time effect. From the traditional landlines to the sleek and feature rich gadgets that we so fondly flaunt to our counterparts, they all tell the same story. We love to communicate and whatever makes that easy gets a direct yes.

Unified Communications:

Over the years, one of the best things that ever happened to the telecom industry is Unified Communications. As the name implies, Unified Communication (UC) is the unified or united means of communication that almost each one of us is deploying in some way or other, without even being aware.

Problem of Fragmented Communication:

Unified Communication was desperately needed, especially in the corporate world, where emails, calls, chats and messages started to become more and tangled with time. UC presented the world with a simpler, better and more effective communication that is easy on the pocket.

The fundamental element of UC is SIP (Session Initiation Protocol) technology. Unified Communication integrates all the fragments of communication, such as, voice and video calling, instant messaging, emails, fax and much more over a collaborative platform to help maintain a real time presence, anytime and anywhere. All the media types, namely, audio, video, text, images and speech are integrated to offer a ton of benefits to the users.

An array of benefits:

Unified Communication offers a vast array of advanced functionality and rich features that adds a new dimension to the telecommunication world. Some of these include:

  1. Real time presence for anytime, anywhere connectivity
  2. One number accessibility
  3. Effective and easily managed communication
  4. Integration with multimedia services
  5. Collaboration with both real time and non real time elements
  6. Advanced calling features such as virtual extensions and and voicemail transcription

In addition to providing enterprise class communication features and benefits, UC has grabbed the lion's share of SMB market owing to its cost effectiveness. A powerful telecommunication system with multifarious advanced calling features, low cost and easy maintenance is what describes Unified Communication the best. What more can you ask for? And that's a statement.

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